Artificial intelligence (AI) is fast becoming an integral part of doing business. Experts predict that AI will be involved in as much as 85% of all customer interactions with a business in 2020. In fact, many eCommerce businesses today are already using AI to interact with and provide better service to their customers. Read on […]

In recent years, advances in technology have had a profound impact on the healthcare industry. For instance, artificial intelligence (AI) is helping medical professionals streamline service delivery to patients. Here are some of the ways that AI is transforming the healthcare sector. Virtual personal health assistants At the helm of the AI revolution are virtual […]

Google Assistant is a significant change to Google’s search features on mobile devices. Like Apple’s Siri, Google Assistant interacts with your Android device to do a wide range of tasks. If you’ve got an Android phone, pick it up and give a few of our favorite voice commands a whirl! Before you can start playing […]

Technological advancements have brought us much closer to artificial intelligence (AI), such as cars that drive themselves and robots that interpret and summarize the news. AI is helping humankind in various industries, and healthcare is close to the top of that list.

Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.

How many times have you wanted to search the internet for something you didn’t know the name of? It’s a common problem that Microsoft helps solve with AI features included in its search engine, Bing. Visual Search allows users to replace text queries with images for more nuanced results and it’s now available on your […]

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service.

As an entrepreneur, you understand how essential time is. There is always a need to come up with new processes or search for new technology to keep your office organized. If you use Windows 10, you already have an underutilized tool right in front of you.

Alexa, how’s the weather outside? “Alexa, can you order me a pizza from Dominos?” “Alexa, do you know Siri?” These are just some of the questions you might enjoy asking Alexa on your smartphone now that Amazon has brought the voice control feature to the Android version of the app.

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past.