Imagine IT (i)nsights

Imagine IT Insights

Don’t be a VoIP eavesdropping victim

October 31st, 2018 Imagine IT 2018october31voip_a, attacks, cybercrime, eavesdropping, prevention, smb, sme, threat, voip 2018october31voip_a, attacks, cybercrime, eavesdropping, prevention, smb, sme, threat, voip

In the digital world, eavesdropping is a form of cyberattack where voice over internet protocol (VoIP) phone calls are intercepted and recorded, usually to glean personal or business information. Since it does not affect call quality, it’s hard to tell if you’ve been a victim of eavesdropping. Ensure that you never become one by implementing these...

Office 365 beefs up anti-phishing measures

October 30th, 2018 Imagine IT office, office 365, phishing, safe links, 2018october30office_a, advanced threat protection, anti-impersonation, anti-spoofing, microsoft office, office 365, phishing, safe links, 2018october30office_a, advanced threat protection, anti-impersonation, anti-spoofing, microsoft

There are plenty of things to love about Office 365. For a small monthly fee, it gives you the latest cloud-based version of Microsoft Office apps and robust communication tools that improve collaboration and productivity. But it’s also an extremely secure platform that can defend against the most cunning phishing attacks.

4 handy Cortana commands for you

October 29th, 2018 Imagine IT commands, personal, 10, 2018oct29_windows_a, activated, assistant, cortana, microsoft, voice, windows commands, personal, 10, 2018oct29_windows_a, activated, assistant, cortana, microsoft, voice, windows

You’ll find Cortana, Microsoft's voice-activated personal assistant, extremely helpful for daily tasks, like rescheduling meetings, drafting an email, or dealing with several other time-consuming work. Learn how to use the following Cortana commands to make life so much easier for you.

Is your IT security proactive?

October 26th, 2018 Imagine IT Security, 2018october26_security_a, antivirus, cybersecurity, firewalls, intrusion prevention system, prevention Security, 2018october26_security_a, antivirus, cybersecurity, firewalls, intrusion prevention system, prevention

Do you spend hours obsessing about the inner workings of DNS-layer security, intrusion prevention systems, and data encryption? If you’re not a managed IT services provider (MSP), you probably don’t. Instead, you’re probably looking for a business partner to manage those nitty-gritty details for you. However, there’s one thing you really ought to...

Secure your Mac computer in 6 easy ways

October 25th, 2018 Imagine IT Security, security, 2018october25apple_a, apple, device, it, mac, protection, smb, technology, tips, tricks Security, security, 2018october25apple_a, apple, device, it, mac, protection, smb, technology, tips, tricks

If you’re a Mac user, data privacy and security should be your #1 priority. Without the right security measures, you’re inviting cybercriminals to steal your critical data. Are you willing to take the risk? Secure your computer and fortify your defenses with these six tips. 

Why CRM is important to your business

October 22nd, 2018 Imagine IT business, business intelligence, contact management, sales pipeline, 2018october22_business_a, crm software, customer relationship management, customer service, marketing business, business intelligence, contact management, sales pipeline, 2018october22_business_a, crm software, customer relationship management, customer service, marketing

Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales departments understand their clients, tailor their marketing efforts, and more. If your business isn’t using CRM yet, here are five reasons why you should.

Fix these five problems in Windows 10 now

October 19th, 2018 Imagine IT common issues, 2018october19windows_a, fix, windows, windows 10, windows support, windows upgrade common issues, 2018october19windows_a, fix, windows, windows 10, windows support, windows upgrade

Although Windows 10 is packed with wonderful new features, it’s far from perfect. Users have complained about storage, connectivity, and update issues, among other things. If you’ve encountered any of these issues, no need to panic. We have listed down five simple fixes to the most common Windows 10 problems.

How to prevent VoIP threats

October 17th, 2018 Imagine IT password protection, 2018october17voip_a, encryption, firewalls, voip, vpn password protection, 2018october17voip_a, encryption, firewalls, voip, vpn

Now that digital collaboration is an integral part of any business, VoIP has become indispensable. Unfortunately, as it becomes more widespread, so do the threats against it. These attacks may not be as serious as ransomware or phishing, but they’re just as dangerous to SMBs. Here are five ways to protect your VoIP network against these threats.

7 of the best apps for Android devices

October 12th, 2018 Imagine IT mobile, 2018october12android_a, android, android apps, android tablet, google play store, tablet, technology mobile, 2018october12android_a, android, android apps, android tablet, google play store, tablet, technology

With literally millions of Android apps out there, choosing the ones that will help you get the most out of your smartphone or tablet can be daunting. The fact that there are countless options that offer basically the same features doesn’t help. Luckily, our list of some of the best Android apps will ensure you find the ones that suit your needs...

4 types of hackers that may target SMBs

October 11th, 2018 Imagine IT Insider, motives, script kiddie, Security, security, 2018october11security_a, attack, cybercriminal, hackers, hacktivist Insider, motives, script kiddie, Security, security, 2018october11security_a, attack, cybercriminal, hackers, hacktivist

When it comes to cyberattacks, most business owners get hung up on the technical and logistical details, forgetting another important aspect: motive. Why are hackers attacking people and organizations? And whom are they targeting? By answering these questions, you’ll have a better understanding of which of your business’s resources need the most...

Mac OS tips and tricks you should know

October 10th, 2018 Imagine IT screenshot, 2018october10apple_a, apple, apps, force quit, mac os, shortcuts, snapshot, spotlight, tips screenshot, 2018october10apple_a, apple, apps, force quit, mac os, shortcuts, snapshot, spotlight, tips

Most Mac users love the user-friendly, easy-to-navigate interface the Apple brand is known for. But did you know that using your Mac can be even easier? It’s hard to believe, but there are a few tricks that are sure to save you hours in the long run and bring a new level of usability to your Mac.

Web conversion made easy with 5 tips

October 5th, 2018 Imagine IT mobile device, 2018october5webandcloud_c, simplicity, Social Media, Web & Cloud, web design, website conversions mobile device, 2018october5webandcloud_c, simplicity, Social Media, Web & Cloud, web design, website conversions

Every marketing channel has best practices. For websites, it comes down to being user-friendly. Without this, even a terrific-looking website may discourage visitors from signing up for a free e-book or consultation. Be sure your website follows these 5 rules that make it easier to attract visitors and convert them.

Disaster recovery myths you can dismiss

October 4th, 2018 Imagine IT business, business continuity, cloud, myths, rto, 2018october4business_a, backups, disaster recovery, recovery time objective, smbs, tape backup business, business continuity, cloud, myths, rto, 2018october4business_a, backups, disaster recovery, recovery time objective, smbs, tape backup

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately. 

5 tricks you can do with Android and Chrome

October 3rd, 2018 Imagine IT chrome, combination, computer, pair, phone, 2018october3android_a, android, duo, google, it, team, technology chrome, combination, computer, pair, phone, 2018october3android_a, android, duo, google, it, team, technology

Using a Google account across your devices makes many things like email, web browsing, and managing your calendar a lot more convenient. Here are five tricks you might not yet know you can do when you sync Chrome with your Android phone.

Hyperconvergence: IT for SMBs

October 2nd, 2018 Imagine IT scalability, 2018october2virtualization_a, cybersecurity, hyperconvergence, servers, software-defined networking, vdi, virtual machines, virtualization scalability, 2018october2virtualization_a, cybersecurity, hyperconvergence, servers, software-defined networking, vdi, virtual machines, virtualization

Routers, switches, modems, gateways, firewalls, servers, and storage devices — these are just some of the many machines you need to build a network infrastructure that enables effective internal and external communications. Even when pared down to serve fewer users, the costs of building a similar infrastructure were prohibitive for SMBs, at least...

4 facts about HIPAA and your IT

October 1st, 2018 Imagine IT compliant, 2018october1healthcare_a, ehr, ephi, Healthcare, hipaa, it, medical office, practice, regulations, technology compliant, 2018october1healthcare_a, ehr, ephi, Healthcare, hipaa, it, medical office, practice, regulations, technology

HIPAA’s rules pertaining to IT are problematic to say the least, but things have become much clearer over the course of the past year. However, there are still a few areas in which your office might not be compliant. This isn’t necessarily through negligence on your part, but rather a lack of understanding as to the requirements. Let’s look at...