Imagine IT (i)nsights

Imagine IT Insights

Critical Windows security updates from Microsoft

August 31st, 2017 Imagine IT 2017august31windows_a, microsoft, patches, security, windows, windows updates 2017august31windows_a, microsoft, patches, security, windows, windows updates

Earlier this month, Microsoft released a patch that includes several security enhancements and addresses 48 vulnerabilities for all supported versions of Windows. If you’re not in the habit of installing security patches when they come out, now’s a good time to start. Let's take a look at August’s updates and the issues they address.

New Locky ransomware: what you need to know

August 30th, 2017 Imagine IT 2017august30security_a, locky, malware, ransomware, Security, security, trojan 2017august30security_a, locky, malware, ransomware, Security, security, trojan

In 2016, the Locky ransomware infected millions of users with a Microsoft Word file. It was eventually contained, and cyber security firms have since created protections to detect and block previous Locky variants. However, a similar malware is currently spreading worldwide and has so far infected tens of thousands of computers.

Spyware has been infecting Macs for years

August 29th, 2017 Imagine IT 2017august29apple_a, apple, fruitfly, mac, malware, security, spyware 2017august29apple_a, apple, fruitfly, mac, malware, security, spyware

While Macs have a reputation for being more secure than Windows PCs, they are far from immune. Over the past decade, a piece of malware designed to spy on its victims’ computers has remained unnoticed until quite recently. What’s worse is that security experts are still unsure about how the malware gets into Mac computers. Here’s everything we...

Surf the net with Microsoft Edge

August 25th, 2017 Imagine IT 2017august25webandcloud_a, access, browser, edge, internet, microsoft, smb, web, Web & Cloud, windows, work 2017august25webandcloud_a, access, browser, edge, internet, microsoft, smb, web, Web & Cloud, windows, work

People prefer one web browser over another for all kinds of reasons, including ease of use, applications, security and of course, performance. If you’ve recently downloaded Windows 10, there’s a new browser on the block: Microsoft Edge. Here are some nifty features you may find useful.

How fulfilling is Android’s new Oreo

August 23rd, 2017 Imagine IT 2017august23android_a, android, android oreo, battery life, boot time, google, machine learning, notification, os, release date, update 2017august23android_a, android, android oreo, battery life, boot time, google, machine learning, notification, os, release date, update

Google’s Android updates are among the most anticipated events for smartphone users every year. Each major update promises to be slicker, faster, and more secure than the previous version, and 2017 is no different. With Android Oreo, smartphone and tablet users have a lot to be excited about.

Microsoft’s newest virtualization service

August 23rd, 2017 Imagine IT 2017august22virtualization_a, azure, containers, microsoft, virtual desktops, virtualization 2017august22virtualization_a, azure, containers, microsoft, virtual desktops, virtualization

Azure is a cloud platform for creating, deploying and managing virtualized solutions that are hosted by Microsoft servers. Included in Azure’s list of services is a technology that is quickly gaining popularity: containers. They’re a great way to get more out of your servers, but until recently they were also incredibly hard to manage.

How to protect your VoIP system from phishing

August 21st, 2017 Imagine IT 2017august21voip_a, cyber security, internet telephony, phishing scam, vishing scam, voip 2017august21voip_a, cyber security, internet telephony, phishing scam, vishing scam, voip

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call. Your business...

Office 365 gets a slew of new upgrades

August 18th, 2017 Imagine IT 2017august18office_a, business center, business premium, connections, invoicing, listings, office, office 365, smbs, update 2017august18office_a, business center, business premium, connections, invoicing, listings, office, office 365, smbs, update

There’s a good reason why businesses like Office 365: It’s a feature-rich productivity suite that gets plenty of upgrades throughout the year. Last month, Microsoft announced four new upgrades that will make the cloud platform even more irresistible for small- and medium-sized businesses.

Useful business features in Windows 10

August 17th, 2017 Imagine IT 2017august17windows_a, fall creators update, microsoft, operating system updates, windows, windows 10 2017august17windows_a, fall creators update, microsoft, operating system updates, windows, windows 10

The Windows Fall Creators Update released in April introduced many useful and interesting features, including a decluttered Start menu, more control over Windows updates, and an enhanced Microsoft Edge browser. Five months later, Microsoft follows up on all those enhancements with a new set of features. Here’s everything business users should get...

Black and white: Not all hackers are bad

August 16th, 2017 Imagine IT 2017august16security_a, black hat, cybersecurity, gray hat, hacking, Security, white hat 2017august16security_a, black hat, cybersecurity, gray hat, hacking, Security, white hat

When a cyber security researcher stopped the spread of WannaCry, the headlines praised him as a savior. But just a few short months later he was in handcuffs for allegedly creating a piece of malware that steals banking information. Even if he is innocent, it’s important to understand the difference between white hat, black hat and even gray hat...

Best Mac tips and shortcuts

August 15th, 2017 Imagine IT 2017august15apple_a, apple, mac features, mac shortcuts, mac tips, macos sierra 2017august15apple_a, apple, mac features, mac shortcuts, mac tips, macos sierra

Mac operating systems are known for their intuitive user interface with minimal learning curve. But did you know that over the years, Macs have been equipped with a bunch of new shortcuts and hidden features? Here are our picks of the ones guaranteed to make life easier.

CRM tips and tricks for beginners

August 11th, 2017 Imagine IT 2017august11business_a, analytics, best practices, business, business value, crm, customer relationship management, integration, purchasing history 2017august11business_a, analytics, best practices, business, business value, crm, customer relationship management, integration, purchasing history

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.

Google cloud just got much faster

August 10th, 2017 Imagine IT 2017august10webandcloud_a, bandwidth speed, cloud computing, google, google cloud platform, virtual desktops, Web & Cloud 2017august10webandcloud_a, bandwidth speed, cloud computing, google, google cloud platform, virtual desktops, Web & Cloud

The Google Cloud Platform can do virtually any business computing task you need it to. From pre-written machine learning modules to high-end data analysis, it’s limited only by the internet connection you use to access it. But now, even that is being improved upon.

Android phones link to PC!

August 8th, 2017 Imagine IT 2017august8android_a, android, android link, microsoft apps, windows web link, windows10 2017august8android_a, android, android link, microsoft apps, windows web link, windows10

You use a computer, smartphone, or tablet -- or all three -- to surf the web. So wouldn’t it be great if you could share the sites that you’re browsing between devices? If you’re using an Android phone and Windows 10, now you can.

Dedicated circuits improve VoIP calls

August 3rd, 2017 Imagine IT 2017august3voip_a, business, dedicated circuit, internet telephony, voip 2017august3voip_a, business, dedicated circuit, internet telephony, voip

VoIP (Voice over Internet Protocol) service providers are fully aware of the causes of static, dropped calls, and other problems that occasionally diminish call quality, and may offer higher speed plans as a solution. The same problems may persist and you may end up switching to other providers, but it’s not likely to eliminate the issues. If your...

Comparing Office 2016 and Office 365

August 2nd, 2017 Imagine IT 2017august2office_a, applications, enhancing, microsoft, office, productivity, suite, tools 2017august2office_a, applications, enhancing, microsoft, office, productivity, suite, tools

Pairing your business with the right productivity-enhancing tool is a challenge. Fortunately, you can choose between two popular options: Office 2016 and Office 365. But which is right for you? Here are three main differences that may help you decide.

Introducing Microsoft 365

August 1st, 2017 Imagine IT 2017august1windows_a, enterprise mobility + security, microsoft 365, microsoft 365 business, microsoft 365 enterprise, office 365, windows, windows 10 2017august1windows_a, enterprise mobility + security, microsoft 365, microsoft 365 business, microsoft 365 enterprise, office 365, windows, windows 10

Microsoft pays more attention to customer feedback than you might think. Many business owners who complained about having to purchase Office 365 and Windows 10 separately are finally getting what they wanted: Microsoft 365.