• Technology solutions for Minneapolis/St. Paul

    Is your business ready for the cloud?

    Imagine being able to save money and boost productivity. Imagine IT.

    Let us tell you how

  • Backup Solutions:
    How to Keep Your Data Safe

    You are well aware that protecting your company’s data with a dependable backup system, and protecting your overall computer network is of crucial importance. But how do you distinguish technology hype from reality?
    How do you know what backup solutions are cost effective … and which ones are just over-kill?

    Let us tell you how

  • Telephony systems designed with your business in mind

    With VoIP installation and support from Imagine IT, your business can enjoy all the benefits of modern communication techniques that are tailored to your needs for an affordable price.

    Let us tell you how

It’s time you felt the Imagine IT effect

Imagine a world where your IT worked for you, not against you

Computer Support - Minneapolis, St Paul, Edina

Imagine IT:
established 1996

We’ve been providing cloud computing solutions, and IT service and support throughout the twin cities of Minneapolis and St. Paul for almost two decades - and in this industry that’s a lifetime!

Cloud Computing

Reduce IT expenditures, boost employee efficiency and increase functionality with cloud based solutions.

Managed Services

With us as your IT partner you’ll finally be able to wave goodbye to the headaches caused by poorly functioning technology.

Virtualization

Empower your business, employees and clients with innovative collaborative tools that save time and enhance communication.

Email/Spam Protection

You need email to run your business. What you don’t need is an inbox full of spam and potential viruses. Let Imagine IT protect you.

Data Backup

You’ve worked hard to get your company to where it is today. Why risk that? Not backing up your data just doesn’t make sense!

VoIP

Our VoIP solutions empower your business with the same advanced communications enjoyed by large enterprises and organisations.

Meet the IMAGINE IT TEAM

Richard Anderson

Richard Anderson

Owner, Chief Executive Office and Chief Culture Officer

No one could accuse our CEO, Rich, of not getting his hands dirty. As well as making sure everything runs smoothly here at Imagine IT, his responsibilities range from being our resident Excel guru, Account Manager, and SharePoint Administrator, to general back-slapper, check-signer, and company dish-washer (or so he says!)

Rich holds a B.S. in Accounting and Management Information Systems, which he gained from Marquette University in Milwaukee, WI. He is also a Certified HIPAA Security Specialist and Certified Credit Card Security Professional.

In the IT industry since 2000, Rich has enjoyed a varied career from being the CEO and co-owner of the Next Level Café and CEO of the Manley Group to the Director of Financial Systems at Thomson-Reuters and a Senior Accountant at PricewaterhouseCoopers.

When he’s not washing dishes at Imagine IT, you can find Rich burning rubber on his motorcycle or mountain bike, watching his daughter’s gymnastics competitions or indulging in a glass of wine and some dark chocolate with his wife, Alison.

Richard Anderson

Peter Durand

Peter Durand

Owner, Chief Operating Officer and Technology Success Coach

Peter oversees the day to day operations at Imagine IT, ensuring the smooth management of projects across the company, as well as coaching technical staff by utilizing his extensive technical background and skills.

With a multitude of Microsoft technical and sales certifications, Peter brings to his role over 25 years of tech industry related experience in a variety of skilled positions.

Away from the office, Peter loves to travel and explore the US. He also enjoys spectator sports, along with fine dining and spending quality time with his family, including his beloved dogs, Spencer and Champagne.

Peter Durand

Marc Miller

Marc Miller

Owner, Education and Business Development

Marc is one of Imagine IT’s Owners and is responsible for education and business development, spending a large portion of his time adding amazing new clients to the Imagine IT family. He is also very focused on delivering positive, exceptional experiences for the business owners, employees and customers of our clients.

After earning his BA in Computer Science at Gustavus Adolphus College in St. Peter, MN Marc enjoyed an extremely varied career as both a tennis and golf professional, the Owner of Dogleg Indoor Golf Centers and Vice President of Sales at Intellifeed, Inc. To date, Marc has 20 years of industry-related experience, making him the ideal boss to lead us on to even bigger and better things!

When not at work, you’ll normally find Marc either on the tennis court – he is a nationally ranked 50-and-over tennis player – or on the golf course, where he is a 3 handicap golfer. He also keeps in shape by riding his “fat tire” mountain bike and likes to relax after a busy day with a glass or two of fine red wine.

Marc Miller

Chris Brown

Chris Brown

CFO

“Chris is our virtual CFO from North Dakota. Yes, people actually live in North Dakota! We’re kidding…North Dakota is AWESOME…if you’re a sunflower or a buffalo. All kidding aside, Chris is a lifelong proud North Dakotan and has been involved with Finance and Operations for his entire business career. With the multitude of industries he’s had exposure to, it led him to start his own consulting firm. He lives and breathes to help businesses create repeatable processes and procedures to achieve the goals they’ve set. We love having Chris on the team to keep us all in line and help us to achieve our dreams of winning the lottery and retiring.

In his spare time, Chris enjoys flying his airplane, fishing, rebuilding tractor engines, Mustangs (the motorized kind) and spending time with his lovely wife.”

Chris Brown

Elizabeth Norton

Elizabeth

Account Manager

She has people skills…seriously! Elizabeth ensures that our clients and employees have the very best Imagine IT experience. She works closely with our clients to achieve their technology goals and connects the dots between our teams.

After leaving the world of Public Accounting behind she has focused her career on independently owned businesses in the Twin Cities. She has a unique appreciation for the challenges and beauty of entrepreneurial organizations. In her free time, Elizabeth teaches cycle classes and chases after her 2 sons. She loves kayaking, swimming at Lake Nokomis, and enjoying a cold beer on the beach.

Elizabeth

Jason Langness

Jason

Service Manager

Jason is responsible for ensuring the smooth connection between the sales and service teams at Imagine IT, including the efficient running of business operations and internal systems. His expertise drives process improvement and streamlines efficiencies in all areas of the business.

Jason previously worked as an Operations Manager for a transport company and began his IT career in 2006.

Away from the office, Jason is a film and music buff and has been playing the guitar since the age of 13.

Jason

Darren Drewitz

Darren

Service Manager

Darren oversees the Help Desk at Imagine IT and utilizes his previous experience as a Systems Engineer and Service Manager to ensure customer issues are resolved successfully. His role involves recommending new solutions to clients for long-term fixes.

Darren's IT career started in 2006 and he also has an Associate Degree in Programming and Game Development and is certified in WatchGuard products.

A big football fan, Darren enjoys time off playing softball and basketball, as well as spending quality time with his growing family.

Darren

Derek Hansell

Derek

Field Engineer Manager

Derek provides skilled and personable technical support at Imagine IT. He specializes in acting as a trusted technical advisor and partner in making technology work successfully for clients.

With a BA qualification, Derek's industry experience since 2006 included working as a Support and IT Help Desk Analyst with a major health care company and an insurance business.

When he's not at work, Derek spends his leisure time practicing archery, skiing, and enjoying video games, as well as appreciating craft beer.

Derek

Tim Jenni

Tim

Project Manager / Senior Systems Engineer

Responsible for the management of technology implementation projects at Imagine IT, Tim also oversees the resolution of top priority technical outages and issues. He began his IT career in 2000 and is an integral part of our escalation and project teams.

With an Associate of Applied Science qualification, Tim has worked as a Network Manager and Department Supervisor, as well as with broadband sales and installation with two communications companies.

In his leisure time, Tim enjoys spending quality time with his family and appreciating craft brews. He is a self-titled ‘fantasy football visionary’.

Tim

Adam H

Adam H.

Systems Engineer

Adam comes to us with experience at several different IT service providers. He started consulting in Seattle where he ran his own small consultancy until he and his family moved back to Minnesota. Since coming back he's worked to improve his business skills along with the tech skills.

In his nearly 20 years of IT experience he brings a few certifications including the most recent Microsoft Certified Solutions Expert 2012 and the ITIL Foundations along for the ride.

In his spare time you can find him swimming, biking, or running in preparing for the next triathlon.

Adam H.

Adam Witt

Adam W.

Network Administrator

Adam started with us in 2011 and has an Associate of Applied Science in Network Administration. His strong work ethic and passion for technology has made him an integral part of the company.

Adam has been spending less time in the field and is focusing more behind the scenes on becoming our remote automation guru. He’s the guy that’s helping Larry Tuttle be more productive and is making us work smarter and not harder.

In his spare time when not playing with computers, you might find Adam racing his Mustang at the track, tinkering with cars, playing video games and hanging out with his wife, Amy, and their kids, Payton and Hudson, and their dog, River.

Adam W.

Andy Sukar

Andy

Systems Engineer

With 8 years of industry experience, Andy is responsible for managing and administering customer networks at Imagine IT. He ensures business continuity by keeping up to date with current technologies and innovative tech solutions. He reports on and monitors cloud services and performances, along with managing on-site and off-site backup services.

A Microsoft Certified Solutions Expert, Andy has a Bachelor of Science degree in Computer Science and has a strong background in PC repair, information systems and network administration.

When not working, Andy loves football and cricket, and likes nothing more than being active outdoors.

Andy

Brett

Brett

Account Manager

Brett is one of our Account Managers at Imagine IT. He has extensive technical and business skills that he starting developing during his first job in high school as a systems engineer. While attending college in Mankato, Brett started his own computer company. After graduating with a Bachelor of Science in Business Administration, Brett moved back to the Twin Cities where he continued providing computer services and technical support for the next 20+ years to small and medium sized businesses. In April, 2015, Brett was excited to join the Imagine IT team in a quest to find a greater work-life balance. Brett’s idea of a great day is when he has succeeded in making sure that his partners IT needs are fully met so that they can manage their business more effectively and efficiently! He also enjoys providing customers with innovative solutions to meet their ever changing IT needs.

In his free time, Brett enjoys spending time with his amazing wife and two children. He loves visiting family (especially those that live in warmer climates!), golfing and hanging by the water on a hot summer day!

Brett

Brian

Brian

Systems Engineer

Brian works on our NOC team. He’s been integral in streamlining our desktop/server deployment processes. We’re so pleased to have him on our team and he’s got a great work ethic.

In a previous life, he was a geologist. He was prospecting in Alaska and the Yukon right out of college and then went back to North Dakota to catch the beginning of the Bakken oil boom. He spent some time in Montana working in a palladium mine and also worked on oil rigs from Texas to Wyoming. Brian has a Masters in GIS, doing predictive modeling for gold exploration in northern Minnesota. He spent all last summer touring America’s backroads by motorcycle. No plan, no timeline, just taking it easy and looking for a new way forward. He’s also got experience with Python development – dabbling with making GIS tools, database apps, automated Craigslist searches and some website building for friends and family.

On the weekends, you’ll see him out rock climbing, fishing, or riding the motorcycle.

Brian

Chrystal Steele

Chrystal

Chrystal comes to us with an AAS in Accounting and 5 years of experience at a major life insurance company. She works hard at keeping the finances in line and making sure we submit timely expense reports and receipts!

In her spare time, she used to love to enjoy bonfires and water fowl hunting with her husband, but with the recent family addition of their daughter, they spend their spare time changing diapers and sleeping!

Chrystal

Corey

Corey

Corey

Systems Engineer

Corey is an awesome member of the Help Desk team. His experience in the IT industry has a strong background in Microsoft server products as well as Exchange. He’s worn many hats in his previous positions including project manager and network systems analyst.

Outside the office, Corey enjoys spending time with his wife and son and also likes to play football, hockey and soccer.

Dan

Dan

Systems Engineer

Dan is on our Help Desk team solving all the world’s computer problems. Well ok, perhaps not the entire world…but our Partners are our world! Dan has an awesome happy disposition, is a very thorough technician and loves figuring out complex technical issues. Dan has 5 years of industry experience and an AAS Degree in Network Administration.

When not at work being super tech, he enjoys spending time with his wife and son and tinkering with anything motorized, working on his house and other miscellaneous computer projects. Next time you’re on the phone with him, be sure to ask him how he upcycles throw away MAC parts!

Dan

Diana Copeland

Diana

Office Diva

Diana is Imagine IT’s office manager, den mother, party planner and chief gopher. Thanks to 20 years of experience, she’s the ideal person for providing fantastic support to our Sales, Accounts and Operations teams.

DD started her 3rd tenure with our company in 2010. She spent several years in various roles with Next Level Café’s founding company, Manley Group, including Project Manager, Office Manager, HR Manager and Executive Assistant –sometimes all at one time.

When not in the office, she is known most fondly as “Katie and Carly’s Mom” – raising two school aged girls with her husband, Tom. Formerly a self-confessed red wine snob, DD now appreciates white and sparkling wines too. Diana loves travel and thinks she might have been Italian in a former life. “Salute!”

Diana “DD”

Jared Gaiser

Jared

Systems Engineer

At Imagine IT, Jared specializes in solution planning and implementation, as well as advanced SharePoint administration and development.

With over a decade of industry experience, Jared has an Associate Degree in Computer Electronics, Technology and Networking and has a background in network administration.

Jared takes his love of technology home with him and while not being a Dad and husband, he also enjoys writing music, and playing hockey, baseball and softball.

Jared

Brett

Jerry

Systems Engineer

Jerry is on our Account Tech team and comes to us with many years of experience and a great sense of humor! He really enjoys solving technical problems for our Partners and making their technology run smoothly. You might see Jerry onsite at your organization in the near future making the world a better place and easing all of your technology woes.

When not at work, Jerry spends most of his time at the cabin with his fabulous partner, Jane, and their energetic 10 month old cockapoo puppy! He tries not to spend every weekend doing maintenance projects, and also likes spending time relaxing outdoors, watching Gopher sports and hanging out with his 4 children.

Jerry

Ken Omernick

Ken

Systems Engineer

Ken is our resident security Jedi and has more certifications, degrees and education than all of us put together! Seriously…who has two Master’s degrees? Ken’s experience and passion for everything electronic has made him invaluable to Imagine IT and our partners. When he’s not challenging our security, he is an integral part of our Account Tech team keeping our clients networks and security squeaky clean.

Ken does find some occasional down time and enjoys painting, good steaks, red wine and you guessed it…computer security and electronics.

Ken

Kristen Ciarochi

Kristen

Customer Service Goddess

Kristen is the warm and friendly voice of Imagine IT. She not only triages client technical issues, she assists our procurement department with inventory management, enjoys staging computers and helps keep our techs on schedule and organized.

Kristen holds a BA in Library Science and an Associate Degree in Software Development, along with an A+ certification. Before joining Imagine IT, she spent 5 years as a Librarian in England and has done IT troubleshooting for Apple IOS devices and more recently customer service for a large cable TV company.

A self-proclaimed knitting freak, she is always working on several complex knitting projects for friends and family, while fighting off her 2 cats, Tater and Logan, who are constantly chasing the ball of yarn. Originally from Ohio, she has 4 nieces and 1 nephew she loves to share photos of. She also enjoys reading and movies and lists “The Princess Bride” as one of her all-time favorite movies, which earns her the title of our resident “Princess Buttercup”.

Kristen

Luis

Luis

Systems Engineer

Luis comes to us by way of Brazil with 20 years of IT experience. He has a degree in Business Adminsitration and owned his own IT consulting business in California. More recently he worked for a major managed service provider in the Twin Cities and earned two service excellence awards. At Imagine IT, Luis is on the Help Desk team crushing the ticket queue.

Luis is a former “rocker” in a band and a recent new Dad, but he still finds time for snowboarding, fishing and tennis. Welcome to the team Luis!

Luis

Nate Thomsen

Mike Magnuson

Systems Engineer

Mike is on our Help Desk team. Although fairly new to Imagine IT, he’s not new to computers. He’s been working on computers all his life…literally! He started writing programs at the age of 4 and fixing computers by 6 years old. He grew up in Mitchell, South Dakota and has an AAS degree in Computer Technology

In his free time, he hangs out with his lovely wife, Amy, helps his favorite charities and loves to play video games and record videos for his YouTube channel, where he’s got over 70,000 followers.

Mike

Nate Thomsen

Nate

Systems Engineer

Nate is highly involved in all network and server installation projects and also enjoys working onsite with our clients to help solve technical issues. His expertise includes virtualization and cloud exchange email migrations, as well as desktop and laptop installations.

Nate has 7 years of technical experience and is certified in CompTIA, including Security+, Network+ and A+. He is also a Certified Microsoft Technology Specialist working with Windows and administering Office 365.

In his free time, Nate always has an electronics project on the go and loves tinkering with integrated circuits. He also enjoys photography and videography, as well as outdoor pursuits such as motorcycling, camping and travel to new destinations.

Nate

Ryan

Ryan

Systems Engineer

Ryan is one of our “flex techs”. That means he’s super “flexible” in his role at Imagine IT. He helps out in the field as an Account Tech and is also a great technician on the Help Desk solving our Partner’s computer issues. Ryan has 5 years of industry experience with Managed Service Providers and graduated from the University of Wisconsin – Stout with a Bachelor of Science Degree in Information Technology Management.

Ryan has been playing Rugby since the age of 15 and he’s currently playing for the Metropolis Rugby Club of Minneapolis. In his free time, when not playing rugby, he likes to camp in the Boundary Waters, fish, hike, canoe and be outdoors.

Ryan

We think we’re the number one choice
for IT service and support in Minnesota

But don’t just take our word for it!

If you have an IT problem, Imagine IT has the answer

Are you frustrated with the service and advice you’re currently receiving from your IT support company? Are you tired of computer downtime, sluggish PCs, little nagging issues and server problems?

Is your computer tech spending more time on Facebook than working on your network…while you pay his hourly rate? If you answered ‘yes’ to any of the above questions, it’s time to talk to us about getting the IT support you, and your business, deserve.